TERMS AND CONDITIONS
These Terms and Conditions (“Terms”) establish the terms and conditions that apply to and govern your access to and use of the website https://wi-fi-training.com, our applications designed for download and use on mobile, smartwatch, tablet and other personal devices (“Apps”), and all features, functionalities, services, Content and/or our Services (as defined below) provided through such websites and applications (altogether, the “Digital Properties”) made available by FABRIKA SPORTS SERVICES LLC (“Fabrika Sports Services LLC ,” “we,” “our,” “us”).
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Please carefully review these Terms which are active from 1/1/2023.
This Agreement, together with our privacy policy, constitutes the entire agreement between you and FABRIKA SPORTS SERVICES LLC regarding Digital Properties. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms, which shall remain in full force and effect.
By using the Digital Properties, and the features and Services made available through the Digital Properties, you acknowledge that you are 18 years or older, have read, understood, and agreed to these Terms, and expressly consent to them forming a binding legal contract between you and FABRIKA SPORTS SERVICES LLC. If you do not wish to accept these Terms, you should immediately stop using Digital Properties and Services.
CHANGES TO TERMS
These Terms and Conditions are subject to change as we continue to evolve our business, as well as the Digital Properties or any part thereof. In the event of any changes, we will post the revised document here, and such modifications will take effect immediately upon posting. Your continued use of the Digital Properties constitutes your acceptance of these changes and your agreement to be bound by the updated Terms. Therefore, we recommend that you periodically review these Terms when accessing or using the Digital Properties. If you do not agree to any of the changes, please discontinue your use of the Digital Properties and Services immediately.
Our aim is to ensure that every experience with FABRIKA SPORTS SERVICES LLC exceeds your expectations. If, for any reason, we fail to meet your expectations, we kindly request that you give us the opportunity to address any concerns or issues. To do so, please reach out to us via email at uae@wi-fi-training.com. When contacting us, please include your name, phone number, email address, and a detailed description of your problem or concern.
ACCESS TO THE DIGITAL PROPERTIES & SERVICES
The Digital Properties and Services are intended for use by adults over the age of 18 who reside in the United Arab Emirates. By using the Digital Properties, you consent to the use of the Digital Properties in accordance with the applicable laws of the United Arab Emirates, specifically in Dubai, as well as these Terms and our Privacy Policy. FABRIKA SPORTS SERVICES LLC makes no representation that the Digital Properties and/or Services are available for use in your location. If you choose to access the Digital Properties from outside the United Arab Emirates, you do so at your own initiative and risk. By using or attempting to use the Digital Properties, you represent to FABRIKA SPORTS SERVICES LLC that you meet the aforementioned eligibility requirements and have the legal capacity to enter into and abide by these Terms. You are solely responsible for any charges incurred in accessing the Digital Properties, including charges from your internet service provider and/or wireless carrier. While certain goods or services may be available for purchase through Digital Properties, the Digital Properties themselves are currently provided free of charge. FABRIKA SPORTS SERVICES LLC reserves the right to change the nature of this arrangement at any time without prior notice or liability to you. Furthermore, access to specific Digital Properties or sections thereof may be limited to FABRIKA SPORTS SERVICES LLC members, as detailed in the “Your Account” section below.
AVAILABILITY
FABRIKA SPORTS SERVICES LLC is under no obligation to maintain the Digital Properties, either in whole or in part, or provide you with any related maintenance or support services. FABRIKA SPORTS SERVICES LLC reserves the right to temporarily or permanently render the Digital Properties, in whole or in part, unavailable, or to terminate, suspend access to, replace, or modify the Digital Properties or any part thereof, at any time and for any reason, without prior notice or liability to you. Any Content or other information made available on or through the Digital Properties is also subject to change at any time without prior notice or liability to you.
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INTELLECTUAL PROPERTY
FABRIKA SPORTS SERVICES LLC owns the Digital Properties and all content displayed, made available, or included in the Digital Properties, including but not limited to text, video clips, audio clips, graphics, trademarks, service marks, trade names, logos, icons, images, data, information, code, and software, whether registered or unregistered and any combinations or compilations thereof (collectively, the “Content”). The Digital Properties, including the selection, coordination, arrangement, and enhancement of Content, as well as the design, layout, and “look and feel” of each Digital Property, constitute the valuable intellectual property of FABRIKA SPORTS SERVICES LLC and are protected by applicable copyright, trademark, and other intellectual property laws.
You agree not to reproduce, duplicate, copy, or resell any part of the Digital Properties and the Content. These works are protected by copyright laws and treaties worldwide. All rights reserved. Without obtaining a license from us, you must not use any part of the Content for commercial purposes.
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PROHIBITED CONDUCT
By using the Digital Properties, you agree not to: Harass, threaten, or defraud any FABRIKA SPORTS SERVICES LLC members or trainers. Send unsolicited offers, advertisements, proposals, or junk mail to any FABRIKA SPORTS SERVICES LLC members or trainers. Impersonate another person or fraudulently access another member’s account. Allow third parties to use any Sessions booked under your account, including other members. Knowingly upload damaging material, such as viruses, to the Digital Properties. Upload or share inappropriate, hateful, or illegal content via Digital Properties.
LINKED SITES
FABRIKA SPORTS SERVICES LLC may provide links to other websites that may be of interest to users. These links are provided for informational purposes only. The inclusion of these links does not imply endorsement or guarantee of reliability or accuracy by FABRIKA SPORTS SERVICES LLC has no control over the content of linked websites and is not responsible for the accuracy of the content or any damages that may arise from accessing such websites. You visit linked websites at your own risk and waive any claims against FABRIKA SPORTS SERVICES LLC.
We may utilize social plugins on our Services, including third-party APIs and plugins from social networks such as Facebook, Twitter, Google+, Pinterest, and Tumblr. These plugins may feature icons such as the “thumbs up” icon or text like “Recommend,” “Like,” or “Comment.” Once you navigate our website, these cookies will be activated. Your browser may establish a connection with the servers of these social networks and may transmit data to these servers when you view a page on our website. If you interact with the plugin functionality (e.g., click the “Like” button or leave a comment), this information will be directly transmitted to the social network by your browser and may be stored there. We shall not be held liable for the policies, performance, or any other aspect of these third-party APIs or plugins.
We may provide functionality that links your FABRIKA SPORTS SERVICES LLC account to wearable fitness technology such as Fitbit or Apple Watch. By authorizing FABRIKA SPORTS SERVICES LLC to use your personal data for the purpose of performing, monitoring, and recording such services, you acknowledge and accept our Privacy Policy. You also acknowledge that FABRIKA SPORTS SERVICES LLC will not be held liable for any connectivity or synchronization failures.
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PRIVACY
We understand the importance of safeguarding your personal information. The personal information collected through the Digital Properties is used to provide exceptional member service. Before sharing any personal information with us, we encourage you to review our Privacy Policy to understand how we collect, share, and use information obtained from or through Digital Properties. By using any Digital Property, you agree to the terms of our Privacy Policy and explicitly consent to the collection, use, and disclosure of your personal information as described therein. We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE’
PERSONAL TRAINING SERVICES
Through the Digital Properties, FABRIKA SPORTS SERVICES LLC offers registered FABRIKA SPORTS SERVICES LLC members the opportunity to reserve and purchase training sessions (“Sessions”) directly with personal trainers (referred to as “FABRIKA SPORTS SERVICES LLC Trainers”) across the United Arab Emirates on a flexible basis (the “Personal Training Services”). By using, accepting, and/or retaining a Session, you agree to these Terms concerning the Personal Training Services. FABRIKA SPORTS SERVICES LLC reserves the right to modify, amend, or terminate the Terms for Personal Training Services at its sole discretion, with or without notice or liability to you. You may be required to acknowledge the delivery of a training session (or other goods or services) by us or our representatives. You hereby agree to act in good faith at all times and will not unreasonably withhold acknowledgment of receipt of service. Failure to do so may result in the suspension of your account and related services, pending completion of our customer service issue escalation policy and procedure, as applicable.
24-HOUR CANCELLATION POLICY
A FABRIKA SPORTS SERVICES LLC member who has made an appointment for a Session may cancel or reschedule the Session provided at least 24 hours prior notice is given. You can make these changes through the official communication Chanel with your assigned Personal Trainer (WhatsApp channel). If there is no required confirmation from Personal Trainer on time, make sure to request cancellation or rescheduling through e-mail: uae@wi-fi-training.com. If you cancel your session with a minimum of 24 hours notice, the session will be credited back to your account. Members will be charged the full cost of the Session for late cancellations or no-show appointments.
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FREEZE THE PACKAGE:
If you wish to pause your subscription due to illness, injury, or travel, you are allowed to do it free of charge:
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SINGLE PACKAGE (10 SESSIONS) - one (1) freeze period of 4 WEEKS during the initial 2-month contract period.
DOUBLE PACKAGE ( 25 SESSIONS ) - one (1) freeze period of 4 WEEKS during the initial 4-months contract period.
6 MONTHS PACKAGE ( 40 SESSIONS ) - one (1) freeze period of 4 weeks during the initial 6-months contract period.
12 MONTHS PACKAGE ( 85 SESSIONS ) - two (2) freeze period of 3 weeks during the initial 12-months contract period.
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Package to be extended for the frozen period. In case of promotional packages, rules to be applicable same as per package that consist a closest number of sessions with regular packages mentioned above. To freeze any of your packages, follow these steps:
Inform your assigned personal trainer exact dates which you would like to freeze the package. You will be prompted to confirm your selection and provide a reason for the freeze before your package is paused. It is your responsibility to contact assigned Trainer that you are back and ready to continue. In case you don't receive the answer on a usual communication channel with your assigned Personal Trainer in 24 hours, you should inform us over e-mail : uae@wi-fi-training.com. During the freeze period, you will not be able to train using your paused subscription package. If your trainer travels during your subscription, you will be given the option to either freeze your subscription until their return (maximum 3 weeks) or continue training with an alternative trainer we will assign you and depends of your fitness goals.
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ADDITIONAL TERMS:
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In case of pregnancy, please sent the proof to Company e-mail: uae@wi-fi-training.com and we will freeze your package until you decide to continue (no longer then 13 months of the date you freeze your package. How to freeze any package, see in : freeze the package rules". In case your assigned personal trainer is not available to come, we will arrange substitute Coach which suits to your fitness goals. In case you would like to wait for your Coach to come back, we will allow you to freeze the package (maximum 3 weeks) after which period you should continue with assigned Coach by FABRIKA SPORTS SERVICES LLC. Any package purchased can be used in same city location. If package is bought for Abu Dhabi area, can't be used in Dubai area.
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PAYMENTS
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You are required to provide us with a current, valid, accepted method of payment. You have the option to pay for sessions in advance or via Tabby installment plans, subject to the rates we may update and amend from time to time.
Tabby Instalments:
Payments will be processed through Tabby, a third-party buy now and pay later provider. Their Terms and Conditions govern your relationship with them.
Tabby reserves the right to approve or reject your request for installment plans, and any payment disputes should be managed directly through their customer support team.
All personal and private information collected by Tabby is stored and managed by Tabby directly. FABRIKA SPORTS SERVICES LLC reserves the right to discontinue any payment methods, including installment plans, without prior notice. All payments to FABRIKA SPORTS SERVICES LLC are made in AED. We accept online payments via Bank Transfer, Cash or Tabby.. Please retain a copy of transaction records and familiarize yourself with our policies and rules.
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REFUNDS & EXPIRATION POLICY
Sessions expiration:
SINGLE PACKAGE (10 SESSIONS) - 60 days from the purchasing date.
DOUBLE PACKAGE ( 25 SESSIONS ) - 120 days from the purchasing date.
6 MONTHS PACKAGE ( 40 SESSIONS ) - 180 days from the purchasing date.
12 MONTHS PACKAGE ( 85 SESSIONS ) - 365 days from the purchasing date.
Please note that no refund will be provided for any unused or expired sessions, and sessions cannot be carried over. All sales are final, payments are non-refundable, and packages are non-transferable. In case of promotional packages, rules to be applicable same as per package that consist a closest number of sessions with regular packages mentioned above.
GENERAL
Governing Law. These Terms of Sale and any non-contractual rights or obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of Dubai. Dispute Resolution: If you are not satisfied with any products you have purchased through our Site, please contact us via email at uae@wi-fi-trainingi.com or reach out to our customer support team at 00 971 50 205 6332.
Third-Party Rights - A person who is not a party to these Terms of Sale has no right to enforce any of its provisions. Relationship of the Parties. Nothing in these Terms of Sale will be deemed or construed to create a partnership or joint venture between the parties. The parties will remain independent entities contracting for services.
Further Assurances. The parties agree to take all necessary actions and execute any required documents to implement and give effect to these Terms of Sale, including assisting each other in compliance with applicable laws.
Assignment. These Terms of Sale are binding upon the parties and their respective successors and permitted assigns. You may not assign or transfer these Terms of Sale or any rights or obligations under them without our prior written consent.
Entire Agreement. These Terms of Sale, along with any referenced or incorporated documents, constitute the entire agreement between the parties regarding the subject matter and supersede all prior agreements, negotiations, and representations, whether written or oral. No conditions, representations, warranties, undertakings, or agreements, whether direct, indirect, collateral, express, or implied, exist between the parties except as provided in these Terms of Sale.
Amendment. These Terms of Sale may not be modified, varied, amended, or supplemented by you. We reserve the right to modify, vary, amend, or supplement these Terms of Sale at any time. The current version of the Terms of Sale will be posted on the Site, and your continued use of the Site and our services after any changes constitutes your acceptance of the modified terms.
Severability. If any provision of these Terms of Sale is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be severed from these Terms of Sale, and the remaining provisions will continue in full force and effect as long as the economic or legal substance of the transactions contemplated by these Terms of Sale is not materially affected. Force Majeure. Neither party will be liable for any loss, damage, delay, or failure in performance caused by acts beyond its control, including acts of God, governmental actions, labor disputes, or natural disasters. No Waiver. Any waiver of a provision in these Terms of Sale by us will not constitute a waiver of any other provision, nor will it constitute a continuing waiver of that particular provision unless expressly provided in writing.
Survival. Provisions that expressly or by their nature survive will continue to apply even if your membership is suspended or terminated.
DISCLAIMER AND LIMITATIONS
FABRIKA SPORTS SERVICES LLC is not a healthcare or medical provider. The Digital Properties, including the features, functionalities, services, and content provided therein, are for general informational purposes only and do not constitute medical advice. FABRIKA SPORTS SERVICES LLC disclaims all warranties, whether statutory, express, or implied, relating to the Fitness Features or other services offered through the Digital Properties. The Fitness Features are not intended for determining your health status or diagnosing medical conditions, and should not be used as a substitute for professional medical evaluation. Attendance at any Sessions with a FABRIKA SPORTS SERVICES LLC Trainer is at your own risk. It is advised to consult with your physician regularly and seek their advice before engaging in any fitness or nutrition regimen or attending Sessions with a FABRIKA SPORTS SERVICES LLC Trainer. FABRIKA SPORTS SERVICES LLC is not liable or responsible for any consequences resulting from your use or reliance on the Fitness Features. By using any Fitness Feature or booking a Session with a FABRIKA SPORTS SERVICES LLC Trainer, you acknowledge the potential hazards involved in activities such as strength training, flexibility exercises, cardio workouts, meditation or training by using Wi-Fi System. Prior to using any Fitness Feature or attending a Session, consult with your doctor and ensure you are in good health without any conditions that may pose a risk. You assume all associated risks.
MONEY BACK WARRANTY POLICY
Eligibility
In order to be eligible for a money back refund, the customer must fulfill the following conditions:
- Complete all the training sessions included in their package before the expiration date and without rescheduling, freezing or canceling any sessions.
- Being responsible for the food control and follow the Food plan and advices received from assigned Coach. In case you didn't receive food plan for any reason, your duty is to contact us to official e-mail and request one in first 7 days from purchase. Didn't make any improvement or progress on a regular measurements by your trainer.
- Make an inquiry regarding the refund to the official email address, uae@wi-fi-training.com, within 7 days after completing the entire package.
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Assessment of Results
- After receiving the refund inquiry, our team will assess the customer's progress and results based on their body transformation. Sessions to be performed on a frequency - minimum 2 sessions every week or more. This assessment will be done by comparing initial measurements with the final ones. The decision will be based on the customer's adherence to the training program and their efforts to follow the instructions provided by our trainers.
Refund Process - If the customer is deemed eligible for a refund based on the assessment, a decision will be made within 14 days from the date of the refund inquiry. If approved, the refund will be processed within 14 days from the decision date. The refund will be made using the original payment method used by the customer.
Non-Refundable Fees - Any administrative or registration fees associated with the training program are non-refundable. Only the cost of the training sessions will be considered for a refund.
Client Responsibilities - It is the customer's responsibility to attend all training sessions, follow the provided instructions, and make the refund inquiry within the specified timeframe. Any modifications to the training sessions, such as rescheduling or canceling, will render the customer ineligible for a refund.
Future Training: In the event of a refund, the customer will no longer have access to the training program and any associated materials. They may have the option to re-enroll in the future at their own cost.
Please note that this money back warranty policy is subject to change and may be updated at our discretion